Commission: No more e-commerce

The Postal Service should drop its e-commerce initiatives and focus on smart mail delivery, the President's Commission on the U.S. Postal Service has recommended.

The commission found most citizens don't know the Postal Service provides e-commerce services, such as electronic bill payment, Internet tax services and money transfers. It should instead focus on "intelligent mail, which can be the foundation of a truly digital network that links postal facilities, vehicles and employees not only to each other, but also via the Internet to customers and to the individual mail pieces themselves," the commission said. It also suggested the Postal Service outsource its IT management.