Doing Business With The Federal Emergency Management Agency

FEMA is an independent agency tasked with disaster response, planning, recovery and prevention.

, chief information officer and assistant director for the information technology services directorate Oct. 4, 2001 Lake Charles, La. Huntingtown, Md. Married, has three children Personal computing, active in church, likes football (Tampa Bay Buccaneers is his team). "Psalms 23: The Song of a Passionate Heart," by David Roper Miller holds a bachelor's degree in political science from Texas Tech University, and a master's degree in international relations from Troy State University.XXXSPLITXXX-XXXSPLITXXX- $50 million, awarded June 2000 Tasks include engineering and architectural services in response to disasters; prepare environmental assessments or environmental impact statements; support community planning processes and facilitate reconstruction strategies; and provide information management system services. URS Corp. $12.6 million, awarded August 2001 Define, plan, acquire, implement, operate, and maintain information systems in support of agency missions and the FEMA responsibilities under the Federal Response Plan and Continuity of Government policies. Services include telecommunications support, help desk, systems maintenance and support, and configuration management. Applied Computing Technologies Inc. $533,000, awarded September 2001 FEMA is looking to use new technologies in its call centers. Technologies include incoming call routing, continuous speech recognition, help-line status, monitoring and recording of calls, and a real time management information system. Northrop Grumman Corp.XXXSPLITXXX- $8.5 million    January 2002 National Emergency Training Center needs technical support for preparedness training and exercises including developing, conducting and evaluating exercises, games, simulations, seminarsand workshops. TRW Inc. holds the current contract. Other potential bidders include Boeing Co., Computer Sciences Corp., Electronic Data Systems Corp. and Raytheon Co. Not available This is an 8(a) set-aside contract for minority-owned businesses. FEMA is looking for technical assistance for systems engineering, systems design, systems design review, systems integration, and project management support activities. Base Technologies Inc., Milvets System Technology Inc., MP Computer Consultants Inc., NW Systems Inc., Optimus Corp. and RS Information Systems Inc.

Ronald Miller

Ronald Miller

Took the job:

Web site:www.fema.gov/about/bios/biomiller.pdf

Hometown:

Home now:

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Latest book read:

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What do you look for in companies that do business with FEMA?
I look for honest brokers. Government agencies have a lot of competing communities of interest within an organization and external to it. I am looking for someone who can be an honest broker and can tell me not what I want to hear, but what I need to hear.

What gets your attention with a contractor?
I'm impressed with sound business processes: if they can not only tell me what they do but how they do it. Also sound best practices, discipline in their structure, that is a selling point for me.

What are your biggest contractor gripes?

This is usually a problem only with the bigger companies, not the smaller ones: when they allow their internal politics and in-fighting to take precedence over my needs.Federal Emergency

Management Agency

500 C St. SW

Washington, DC 20472

(202) 646-4600

www.fema.gov

Founded: 1979

Director: Joe Allbaugh

Employees: 2,500; more than 5,000 reservists

What it does: FEMA is an independent agency tasked with disaster response, planning, recovery and prevention.

Major subagencies: Ten regional offices and two area offices. Each region serves several states.Budget:
$2.1 billion in 2001
$2.1 billion requested for 2002


IT services spending:

$27 million in 2000
$29 million estimated in 2001
$33 million estimated for 2002

Biggest changes of late:

FEMA's 2002 budget is still not approved. Also, the agency has received at least $2 billion in emergency funding since the Sept. 11 attacks.Based on contract obligations for third quarter fiscal 2000 through
second quarter fiscal 2001.




 













Dewberry & Davis LLC$20.6 million
Michael Baker Jr. Inc.$15.9 million
Verizon Communications Inc.$12.2 million
AT&T Corp.$5.4 million
National Institute of Building Science$2.3 million
Artel Inc.$2.3 million
Software House International$1.7 million
Comteq Federal Inc.$1.7 million
Titan Corp.$1.5 million
Jaycor Inc.$1.5 million
Source: Input Inc.

  • Miller is one of the few CIOs that is a political appointee. He was first appointed in July 2001 as deputy CIO.


  • At www.fema.gov/ofm/, you'll find "Doing Business with FEMA" and "Doing Disaster Business with FEMA." This offers helpful, specific information about working with the agency, including how to market to FEMA, a list of active contracts and accountability reports for each fiscal year.


  • Director Allbaugh came on as FEMA head in February 2001, and "campaign" could be his middle name. He was the national campaign manager for President Bush during the 2000 elections. He has been involved in campaigns in 39 states and has managed U.S. Senate and gubernatorial campaigns, as well as serving on three successful presidential campaign staffs.
Hazard Mitigation Technical Assistance Program

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Information Technology Support Services

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Advanced Call Center Technology

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Source: Input

Comprehensive Exercise Program Recompete

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Systems Engineering and Technical Support For Enterprise IT Development

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Source: Input