Author Archive

Natalie Alms

Staff Reporter, Nextgov/FCW

Natalie Alms
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Companies

The people problem behind the government’s AI ambitions

A White House official calls workforce gaps “one of the biggest barriers” for agencies as they look to fulfill requirements laid out in President Biden's executive order on artificial intelligence.

Contracts

IRS hits key digitization goal months ahead of schedule

The tax collection agency now says that around 94% of individual payers will no longer have to mail anything.

Contracts

On the heels of Biden's executive order, agencies get White House directive on implementing AI

Agencies will be on the hook for tapping chief AI officers, adding risk management practices to AI like independent evaluations and more.

Contracts

White House looks to ramp up contract spending with small disadvantaged businesses

Last year, the federal government awarded small disadvantaged businesses over 11% of contracting dollars. Now, it’s aiming for 13%.

Companies

FDA forms new committee to advise on health tech

The FDA is taking nominations for the Digital Health Advisory Committee, which is expected to begin work next year.

Contracts

Connolly releases new FITARA scores without usual committee hearing

“We could not allow a lapse in the scorecard,” Rep. Gerry Connolly, D-Va., said of the Tuesday roundtable discussion held without Republicans.

Contracts

Former officials sound off on the challenges of managing through a shutdown

“The big thing that happens..is lots of lawyers weighing in on what activities are actually exempt," one former official said.

Contracts

OPM has a plan to take its tech 'from the Flintstones to the Jetsons'

The personnel agency recently released its first IT strategic plan in nearly a decade.

Contracts

TMF adds guidance for IDEA Act proposals

Agencies have until Sept. 22 to send in submissions for funding.

Contracts

Government proposes a sustainability update for contracting regulations

Although the White House said the proposed update to the Federal Acquisition Regulation will help the government meet its zero-emissions goals, some stakeholders want it to go further.

Contracts

TMF announces 5 new digital services and cybersecurity investments

The Technology Modernization Fund currently has over $750 million invested across 45 projects in 27 agencies.

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Stakeholders wonder how to keep up momentum for customer experience push

Is it time for a national strategy to ensure efforts for making government easier to navigate don't let up?

Contracts

IRS outlines tech modernization, CX plans as part of $80 billion overhaul

IRS Commissioner Danny Werfel told reporters on Thursday that technology will be key to achieving the agency’s intentions to transform customer service at the agency and shrink the tax gap.

Contracts

Report: CIO left out of many VA IT contract awards

A new Government Accountability Office audit details how the Veterans Affairs Department's chief information officer was not always in the loop on these decisions.

Contracts

White House budget proposal includes CX, fraud prevention

The Biden Administration's fiscal year 2024 budget request emphasizes funding for the President’s Management Agenda goals, including customer experience.

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National cyber strategy faces major implementation challenges, industry execs say

A depleted workforce, lack of funding and barriers to information sharing across the public and private sectors are among several challenges these executives cite regarding the federal government's new sweeping cybersecurity strategy.

Contracts

Biden's equity executive order includes data, AI provisions

The order directs agencies to consider including their civil rights offices in decisions about artificial intelligence systems.

Contracts

Agriculture pushes out funds to modernize key nutrition benefit

The Agriculture Department awarded over $50 million in grants last month for WIC modernization and outreach and is pursuing efforts to change regulations to permit online shopping in federally funded nutrition programs.

Contracts

OMB prioritizes CX in budget planning

The inclusion of customer experience and service delivery priorities in budget preparation guidance from OMB will likely get the attention of agencies as they prepare their budget requests for the next fiscal year, experts told FCW.

Contracts

DHS looks to cyber self-assessments over CMMC model

DHS is considering how it might use self-assessments for vendors to measure their cyber hygiene—an approach that would set it apart from the Defense Department’s plans for third-party assessments.