Serco helps VA reintegrate, train vets for jobs

Task order includes e-learning, chat rooms and mobile web technologies

Serco Inc. will provide the Veterans Affairs Department with program management assistance under a competitively won task order valued at approximately $20 million.

The new contract supports the Veterans Employment Coordination Service’s Veterans’ Reintegration and Retention Program, which focuses on reintegrating and retaining veterans within the VA and on providing assessment and hiring tools for all veterans returning to civilian life, according to a Serco announcement today.

Under the indefinite delivery, indefinite quantity award, Serco will provide program management; a knowledge management-based Web portal with job hiring tools, e-learning elements and simulations, videos and chat rooms; mobile Web technologies; a call center; and career coaching. Additionally, Serco will design and deploy a virtual collaboration room where career coaches can work directly with veterans.

Serco will build an assessment center that will offer an integrated suite of hiring tools that will combine skills, interests and experience to identify ideal jobs for Veterans looking for new career opportunities.

The company was selected for this task order under the Office of Personnel Management’s Human Resource Solutions Training and Management Assistance contract for Human Capital Solutions.

Serco Inc., of Vienna, Va., ranks No. 29 on Washington Technology’s 2010 Top 100 list of the largest federal government contractors.

About the Author

David Hubler is the former print managing editor for GCN and senior editor for Washington Technology. He is freelance writer living in Annandale, Va.

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