Author Archive

Trish Williams

Logistics Management: Harnessing the Web

Federal officials are increasingly turning to Web-based solutions to improve logistics management and help agencies perform their missions better, cheaper and faster.

Data Warehousing: Putting Information to Work

The clamor for governments to provide better services to businesses and citizens is proving a boon to data warehousing and business intelligence suppliers that help agencies obtain valuable data and boost efficiency.

Data Warehousing

The clamor for governments to provide better services to businesses and citizens is proving a boon to data warehousing and business intelligence suppliers that help agencies obtain valuable data and boost efficiency.

Public Sector Hopes CRM Guides Citizens to Sites

A wide variety of customer relationship management technologies are finding their way into the public sector as government officials discover the benefits of acquiring software solutions that promise better services, improved revenue and speedy contact with citizens.

Public Sector Hopes CRM Guides Citizens to Sites

A wide variety of customer relationship management technologies are finding their way into the public sector as government officials discover the benefits of acquiring software solutions that promise better services, improved revenue and speedy contact with citizens.

Knowledge Management Initiatives Gain Foothold in Government

Knowledge management initiatives are on the upswing as managers at all government levels face mounting pressure to work smarter and faster while wrestling with the demands of electronic government and a shrinking work force.