Tech Success: Plexus, Adobe help IRS comply with 508 regs

<font SIZE="2">When Americans next year begin the ritual of completing annual tax forms, the nation'sblind and visually impaired citizens will be able to fill out 50 of the most-used formsonline for the first time. </font>

Eye on the States: Go back and do your homework--CRM marketing earns an F

Sometimes easy sales can lead<font SIZE="2"> to bad habits. In good times, companieslearn to take advantage of exceptionally strong momentum for a new technology or product.They move quickly, expand their sales forces and focus on getting orders in the door.Selling takes priority over marketing. </font>

Biometrics moves to center stage

<FONT SIZE=2>When U.S. forces operating in Afghanistan capture suspected al Qaeda terrorists, they are required to take the detainees' fingerprints, photos, names and other personal information. </FONT>

Wi-Fi in the city

<FONT SIZE=2>In early October, citizens and visitors to Athens, Ga., will enjoy free wireless network access across 24 blocks downtown. Anyone with a personal digital assistant, or handheld or laptop computer with a wireless network access card can surf the Internet or tap into Web sites of local shops. </FONT>

Special Report on the 8(a) program: Plotting their exit strategies

<FONT SIZE=2>Rodney Hunt, president and chief executive officer of RS Information Systems Inc., expects only 10 percent of his company's $200 million in 2002 revenue will come from contracts set aside for 8(a) firms. </FONT>

Stopping terrorists in their tracks

All the clues were there: Student pilots interested in flying planes but not landing them; Osama bin Laden wanting to hijack a plane; funds being transferred to the United States from known bin Laden operatives.

Solutions from PeopleSoft

PeopleSoft Inc., Pleasanton, Calif., has developed two new homeland security solutions to assist government and higher education organizations.

iManage tames the paper tiger

<FONT SIZE=2>The Justice Department's Antitrust Division has made a case for document management.</FONT>

Medical Technology

<FONT SIZE=2>PKC Corp., Burlington, Vt., is marketing medical software that, when given a list of patient symptoms, can return a probable diagnosis. Called Problem-Knowledge Couplers, this software collects and organizes patient data and compares it against medical knowledge databases. It is used by the Department of Defense, the Department of Veterans Affairs and West Virginia. </FONT>

IRS seeks COTS software, support

<FONT SIZE=2>The Internal Revenue Service intends to award a contract for PC-based, commercial, off-the-shelf actuarial software and support services, including software maintenance, technical support services, professional actuarial services and training.</FONT>

White House, Congress look to stretch e-gov dollars

Government officials are optimistic Congress will approve the president's request for a $45 million e-government fund in the fiscal 2003 budget this fall.

Survival Guide -- Perspectives from the field: Des Vincent, chief information officer for Northern Ireland

When it comes to implementing e-government, Des Vincent, chief information officer for Northern Ireland, faces a different challenge than CIOs in the United States. That's because the key e-gov tool for Northern Ireland citizens is not the Internet, but the telephone.

Tech success: Singapore builds e-gov runway

"When people think of e-gov, they think of service to the citizen," said Tan Swee Hua, director of the electronic services division for Singapore's Infocomm Development Authority. "But e-gov is not just enhancing the delivery of government services. It is also about looking at the effect information technology has on governance."

Geocoding translates GIS into e-gov

Five years ago, when military pilots used the flight simulation software of Silicon Graphics Inc., Mountain View, Calif., to practice their flying skills, fog was always displayed outside the cockpit window alongside the flight path of their virtual jets. The haze was necessary, because even the fastest processors of the day weren't able to render details of the passing scenery, said Lang Craighill, senior director of federal operations for SGI Federal.

E-Gov: Beneath the surface, a Washington Technology Special Report

How big is the e-government opportunity for integrators? Judging by the $5 million the White House is spending on its much-ballyhooed 24 initiatives, not very. But those projects are just the tip of the iceberg ? models and catalysts for more ambitious, big-dollar programs on the horizon. We uncover real opportunities for making money.

HIPAA: $3 billion opportunity

Information technology firms could rake in $3 billion helping state governments comply with the Health Insurance Portability and Accountability Act, according to the market research firm Input Inc. of Chantilly Va.

Bush plan gives IT vital role

Information sharing and data mining are integral IT components of the White House's newly released national strategy for homeland security, said Steve Cooper, chief information officer of the Homeland Security Office. Three pilot projects have already been identified by the office to ramp up new technologies, he said.

Best practices for accessibility template published

The Information Technology Industry Council of Washington June 18 said it had published best practices in the use of its template that IT vendors can use to describe the accessibility features of their products.

Tech Success: Siemens dials up unique VoIP solution

Siemens Enterprise Networks found a winning strategy when it blended voice-over-Internet telephone service with standard circuit-switched equipment to provide the town of Burlington, Mass., with an 800-phone network.

Watching the gatekeepers

In 2001, the Federal Computer Incident Response Center was notified of 6,683 attacks, ranging from defacing Web sites to break-ins of an agency's central "root" servers. In 2000, the agency that monitors malicious attacks on federal systems was notified of only 586; in 1999, that number was 580.