These kids today
Symantec has a new study out on the technology habits of the Millennials ? people born since 1980. If you are an information technology manager, there is some scary stuff in this report.
Of those surveyed, 46 percent said they have downloaded software for personal use onto a work computer.
When it comes to doing their job, 45 percent said they would stick to company-issued software and hardware. That means that 55 percent will use non-approved software and devices. That's stuff that's not under the control of the IT department.
Fifty-nine percent said they should be entitled to use whatever devices that are needed to get the job done.
Again, that looks like a huge risk factor.
But it isn't all about fear.
For Samir Kapuria, one of the authors of the report, the findings are a call to action on a couple fronts.
One, companies need to improve training and awareness programs that explain risks. The findings show that a significant number of both Millennials and those born before 1980 (Kuperia calls them the others) are not adequately trained or aware of security policies.
IT managers need to determine where the points of vulnerability are, what devices are being used and how they are being used.
But companies can't pass down edicts to the Millennials, Kuperia said. These workers want to know the answer to the question: Why do we need to do this?
"You need to take a coaching posture," he said. "Millennials are eager to learn."
The second point, and probably the more challenging aspect, is that companies can benefit by finding a way to harness the social networking skills of this new generation of workers.
These workers want to communicate and interact at work just as they do in their private lives.
"There is a lot of potential for gleaning efficiencies in how information is gathered and shared," Kuperia said.
So the lesson I think for geezers like me is to listen a little bit to those kids and their new fangled devices. We might just learn something.
Posted by Nick Wakeman on Mar 21, 2008 at 9:55 AM