HP wins $119 million Kansas Medicaid contract

Extension covers call center and enrollment services

Hewlett-Packard Enterprise Services will get a few more years to work for the state of Kansas through a recent two-year, $119 million extension of an eight-year technology services contract.

HP will continue to manage the Kansas Health Policy Authority’s customer service call center in Topeka, which processes an average of 250,000 calls a year related to Medicaid and HealthWave billing and payments.

As part of the $119 million extension, HP will enroll health care providers and process about 19 million claims per year for the state. The Herndon, Va.-based division of HP will also provide Medicaid management information systems maintenance to assist the state in keeping the system current with the latest state and federal requirements. HP will also continue to provide surveillance and utilization review for the Kansas Health Policy Authority to detect overpayments, fraud and abuse.

“We were able to draw on our deep knowledge of the state’s needs as well as our extensive Medicaid experience to come up with an innovative solution that fit the state’s needs,” said Barbara Anderson, vice president of state and local health and human services for HP.

The company does similar work for 22 states, processing $95 billion worth of Medicaid and Medicare benefits a year.

HP is ranked No. 12 on Washington Technology’s 2009 Top 100 list of the largest government contractors.

About the Author

Tania Anderson is a contributing writer to Washington Technology.

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