Reader's guide to our latest WT Insider report
By
Nick Wakeman
Our latest WT Insider report — Government IT Contractor Partnering: The Customer Perspective — covers a lot of ground, and we’ve put together this handy guide to help you navigate the results.
Our latest WT Insider report—Government IT Contractor Partnering: The Customer Perspective—covers a lot of ground, and we’ve put together this handy guide to help you navigate the results.
Our WT Insider reports are exclusively produced for WT Insider members. If you aren’t one, here is a link for more information.
Because we’ve written so much about our latest report, I wanted to put together a quick reader’s guide as a gateway to our analysis. It serves two purposes: For members, it’s a handy reference. For non-members, maybe it’ll give you a taste of what you are missing.
Many contractors fail to stand out
This is our introduction to the report and is open to all readers. We lay the groundwork for our findings that many contractors just don’t stand out in the minds of their customers, half of whom couldn’t identify a single best contractor.
The insider report reveals what customers think of contractor performance and indicates several areas for improvement, including how primes manage their subcontractors.
Here we put a spotlight on where the best contractors shine bright, and where they separate themselves from the rest of the pack.
Five critical factors for contract awards
We explore the critical factors government executives say they consider before making an award.
Top failure factors for government contracts
Our study reveals the top reasons government customers say why projects fail. We find some good news but also plenty of areas that need improvement.
Are contractor-customer relationships getting better or worse?
The findings in our study paint a mostly positive picture of the relationship between contractors and customers, but both good and bad comments point to areas where contractors can improve.
Customers notice poor prime-subcontractor relationships
Government executives said they see a mixed bag when it comes to prime-subcontractor relationships with just as many bad relationships as good ones. Here is what they like and don’t like.
So, there you have it. There should be enough here to whet your appetite. As always, we look forward to your feedback.