Verizon Business and AT&T Government Solutions have won Networx Universal awards from the Social Security Administration totaling $220 million for telecom services.
Verizon Business and AT&T Government Solutions have won Networx Universal awards from the Social Security Administration, totaling $220 million for telecom services.
Under the General Services Administration's contract, valued at $140 million, Verizon will handle primary IP and data services tasks for SSA and continue to manage the agency’s Enterprise-Wide Network Infrastructure (SSANet) wide-area network, via two network operations centers.
The carrier also will transition the part of SSANet used to connect the agency with its external business partners to a Multiprotocol Label Switching (MPLS) IP network. Verizon previously implemented a similar transition for SSA's internal network.
"The [SSA] was an early believer in the transformational power of IP," said Susan Zeleniak, Verizon Federal group president. "The new contract establishes a solid foundation that will enable the SSA to meet the growing demand for services – the number of beneficiaries is expected to double over the next 10 years – and to help enhance the overall level of service the SSA provides."
As secondary data provider for SSANet, AT&T will collect $80 million in awards to continue to provide on-site support and MPLS services for any-to-any network activity between SSA offices and data centers. SSA has been an AT&T customer for several years; the carrier currently provides MPLS data network services for about 1,000 SSA locations in the United States.
“AT&T will help the agency provide a high-quality citizen service experience through our MPLS infrastructure to accommodate an anticipated influx of new users, including retiring, largely Internet-savvy baby boomers,” said Don Herring, AT&T Government senior vice president. “The [SSA] has a long, successful history of serving the retirement needs of citizens throughout the country,” he said.
SSA provides a wide variety of retirement services via a nationwide, decentralized network of 1,500 offices, card centers, processing centers and other offices, supported by 64,000 employees.