Smart cards are making life easier for commuters using public transportation, but more difficult for transit authorities that must manage the complex deployment of the technology, said a new study from Accenture Ltd.
State and local governments are beginning a major retooling of their telecom infrastructures, replacing legacy systems, boosting connect speeds and, with an array of state-of-the-art wireless devices, untethering deskbound civil servants.
Help-desk supportThe Washington Metropolitan Police Department wants IT help desk and seat management support services. A request for proposals is expected in August. The contractor will provide Novell server administration, hardware installation, help desk support, security and configuration management for one of the 10 largest local police departments in the United States.
California established its new state technology services department last month with a mission: send a clear signal to agencies and industry that the state is serious about consolidating central IT services and functions and leveraging its buying power.
Dustin Lanier knows it won't be easy getting more than 200 agencies to turn over responsibility for their IT infrastructures to the Texas Department of Information Resources when a new state law takes effect Sept. 1.
States on the verge of installing voter registration databases likely won't run afoul of federal law if their systems aren't ready by the January deadline.
Massachusetts and Rhode Island are nurturing an effort that might be the catalyst for widespread deployment of open-source software for state and local governments.
Because I am switching from analyst to industry executive, this will be my last column. Consequently, I wanted to impart what I've learned over the past eight years writing this column -- a task, I soon discovered, that wasn't going to be as easy as I thought.
Under a new cooperative purchasing contract, state and local governments soon will be able to buy homeland security goods and services faster and for less money.
San Diego County has qualified eight systems integrators to compete for the renewal of its seven-year, $875 million enterprisewide IT outsourcing project scheduled for award later this year.
More than a half dozen state governments are poised to embark on enterprise resource planning projects this year as they try to improve their back office functions.
For many companies, staying close to their state and local customers is an ongoing challenge. Getting around to state capitals is easier said than done, especially for senior executives with pressing tasks at headquarters. And too often when they do have a chance to get out of the office to speak with state and local officials, it's to discuss current contracts and operational issues, not future customer needs and directions.
The Washington State Department of Fish and Wildlife wants to standardize on one or two Internet service providers. Staff statewide use more than 65 providers, which causes problems when trying to resolve connectivity and billing issues.
The Washington State Department of Fish and Wildlife wants to standardize on one or two Internet service providers. Staff statewide use more than 65 providers, which causes problems when trying to resolve connectivity and billing issues.
That Virginia's IT outsourcing initiative is on schedule to award contracts this fall is due in no small measure to work done by state officials to build the widespread support that was lacking in many high-profile failures in other states.
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