GAO: DHS ops centers need better synergy

The Homeland Security Department's four multi-agency operations centers that work around the clock every day are not sharing enough information, according to a new Government Accountability Office report.

The report examined collaboration among four multi-agency national operations centers:

  • Operations Directorate's National Operations Center Interagency Watch
  • Customs and Border Protection's Air Marine and Operations Center
  • Customs and Border Protection's National Targeting Center
  • Transportation Security Administration's Transportation Security Operations Center.

In addition to personnel and management issues, GAO said the centers are not fully using the Homeland Security Information Network, an information-sharing network.

"DHS had not provided the standards, policies and procedures for the use of its Homeland Security Information Network, its primary information-sharing tool," GAO wrote. Without them, users were not sure "of how to use the network and, therefore, did not maximize the operation centers' capacity for sharing security-related information."

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above.

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.

Trending

contracts DB