HP wins $123M upgrade to California welfare system

Hewlett-Packard Corp. has signed a three-year, $123 million technology services agreement extension with California’s Welfare Client Data Systems (WCDS) consortium to enhance services to the state’s welfare clients and improve productivity.

The extended agreement provides applications development, network and server management services for the consortium’s CalWorks Information Network (CalWIN), an automated health and welfare eligibility determination system developed and managed by HP that serves 18 California counties, according to an HP announcement today.

The largest system of its kind in the United States, CalWIN processes an average of 13 million transactions a day for public assistance programs, including California Work Opportunity and Responsibility to Kids, food stamps, Medi-Cal and adoption assistance.

The solution enables more than 30,000 county workers to quickly and accurately deliver benefits to more than 2.6 million families in need. Within the network, HP produces more than 3.6 million pieces of client correspondence per month, the announcement said.

Under the agreement extension, HP will continue to manage the CalWIN system and the servers on which it resides. That will create a flexible capacity so CalWIN can handle increasing case volume.

Specific plans are targeted at the use of web-based technology and enhanced self-service capabilities that will improve the overall effectiveness of CalWIN, while helping to control costs and improve productivity, the statement said.

HP also will provide enterprise server infrastructure.

HP Agility Alliance partners will provide other tools, technologies and resources in support of CalWIN, including Microsoft for software and operating systems, and Oracle for database, data warehousing and middleware.

Hewlett-Packard Co./EDS, of Palo Alto, Calif., ranks No. 12 on Washington Technology’s 2009 Top 100 list of the largest federal government prime contractors.