Accenture takes over work

It’s official: Accenture will take over the troubled website from CGI Federal.

The company announced the $45 million, one-year contract over the weekend.

“We are honored to be part of the team of technology and healthcare companies and government professionals helping the federal government meet the healthcare coverage needs of its citizens,” said David Moskovitz, chief executive, Accenture Federal Services in a statement.

The government and CGI decided to part ways when CGI’s contract expires next month. No options on the contract were exercised. CGI has found itself on the firing line as the site stumbled badly with its launch in October.

Accenture’s role will be to provide support services to the Federally Facilitated Marketplace, or FFM, to prepare it for open enrollment in October. Support includes 24-hour support of application, eligibility and enrollment functions. Among other services is the generation of enrollment forms and features related to special enrollment periods, according to Accenture’s announcement.

The company says it was picked after the Centers for Medicare and Medicaid Services reviewed more than a dozen other companies.

Accenture also will play a role in defining requirements for future phases of the program’s implementation.

About the Author

Nick Wakeman is the editor-in-chief of Washington Technology. Follow him on Twitter: @nick_wakeman.

Reader Comments

Thu, Jan 16, 2014 Buckeyeguy Ohio

From the viewpoint of people out in the "heartland", this is just another example of the operation of the "bureaucracy-industrial complex" in the national capital area. From our point of view, the federal govt. has allowed itself to become so dependent on the "assistance" of the "beltway bandits" that it cannot even competently perform the functions of a contract manager without the assistance of other contractors.

Tue, Jan 14, 2014 BB DC

So Nick, Accenture was "chosen"?!? Competitively, Sole Source, from a GWAC, Old Cronies, Darts on the Wall? We all know that $45M is the tip of the iceberg for this job. Is this another case of this Administration's shaping the laws for its own pleasure, just this time it's the procurement laws? In a time when we really need procurement reform, this action could be a very slippery slope by example.

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