Show me the money

Demonstrating a return on investment is the biggest hurdle to selling managed services, according to a CompTIA survey.

49% are unconvinced there will be a return on investment

40% are worried about security

38% do not know what managed services are available

35% are reluctant to buy something that is intangible

31% are concerned IT employees will lose jobs to outsourcing

29% are unaware that managed services exist

12% cite other reasons ? loss of control, cost, fear of change.

Based on a survey that asked 184 people who sell outsourcing services what are the biggest obstacles for potential customers.

Source: CompTIA

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