FEMA puts 911 upgrade on fast track

The Federal Emergency Management Agency wants to strengthen its ability to respond to emergencies at its own headquarters by upgrading its internal 911 call management system.

FEMA released a notice today that it wants to install an Emergency Call Management System that can properly identify the location of the caller from within FEMA's office locations in the Washington, D.C., region and to route the call to the appropriate 911 call center.

The system must be able to identify the person, phone number and office location of the emergency call, including building, floor, room and cubicle number from which the call originates. If necessary the call may be automatically routed to the nearest geographic 911 call center.

The IT Enterprise Operations Headquarters Office at the agency's headquarters in the District of Columbia is issuing the solicitation. No dollar amount is given for the contract.

The Emergency Call Management System must be installed and fully functional within 45 days from the date of award, which is expected to be Feb. 12. It will operate in five FEMA locations in Washington and Arlington, Va.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

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