Unisys wins $110M Australian IT outsourcing deal
- By Doug Beizer
- Jan 23, 2007
Unisys Corp. will furnish a wide range of outsourced desktop services to the Australian Immigration and Multicultural Affairs Department through a four-year, $110.5 million contract.
The desktop outsourcing contract covers selected end-user computing services, including service desk operations, business support services and applications support; as well as secure e-mail and Internet services. Collectively, the services are a vital part of DIMA's IT backbone.
Unisys will manage these IT services so that DIMA personnel can focus on managing the needs of people seeking to move to or visit Australia, border security and the department's other operations.
Unisys anticipates streamlining DIMA's IT services, especially by establishing ways to resolve routine help desk queries more efficiently. The company also will provide services to maintain the stability of the IT infrastructure, improve the associated management reporting and update and streamline reporting processes.
This contract is the second signed by Unisys with DIMA in the last seven months. Under the first contract, for biometric solutions and services for DIMA's border control program, Unisys is responsible for supplying systems that will allow immigration officials to authenticate an individual's identity through facial images and fingerprinting.
Unisys of Blue Bell, Pa., has about 36,000 employees and had an annual revenue of $5.8 billion in fiscal 2005. The company ranks No. 20
on Washington Technology's 2006 Top 100
list of the largest federal IT contractors.
Doug Beizer is a staff writer for Washington Technology.