Brief: NYC dispatch system needed

The New York Metropolitan Transportation Authority needs staffing and operation of a Paratransit Command Center. The center must manage 800 vehicles on 900 routes every day. The number of vehicles may rise to 2,000 during the contract, and routes may expand based on demand. The contractor also will train dispatch personnel and hire and train new employees. The dispatch system will handle trip inquiries, cancellations, advance reservations and be able to supply vehicle location and customer load. The request for proposals is expected this month.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here


  • Dive into our Contract Award database

    In an exclusive for WT Insider members, we are collecting all of the contract awards we cover into a database that you can sort by contractor, agency, value and other parameters. You can also download it into a spreadsheet. Our databases track awards back to 2013. Read More

  • Navigating the trends and issues of 2016 Nick Wakeman

    In our latest WT Insider Report, we pull together our best advice, insights and reporting on the trends and issues that will shape the market in 2016 and beyond. Read More

contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.