Accenture nets $3 million Canadian deal

Accenture Ltd., Hamilton, Bermuda, won a $3.1 million contract to help Canada manage its immigration and citizenship programs, the company announced Wednesday.

Under the contract, Accenture will help the Citizenship and Immigration Canada agency design, develop and deploy a case management system. Accenture will validate business requirements and architect a high level design.

"CIC is striving to improve customer service and adopt customer relationship management practices that are prevalent in the corporate world," said Graeme Gordon who is an Accenture partner overseeing the company's immigration, justice and security practice. "With the new case management system and some reengineered processes, the CIC should be able to operate more efficiently and improve its customer service."

The agency's new system will replace 14 older ones. It will hold case files on individuals. The Accenture team includes Microsoft Corp., Siebel Systems, Inc. and Ajilon Group, a professional services supplier.

About the Author

Joab Jackson is the senior technology editor for Government Computer News.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close

Trending

  • VIDEO: Explore the 2019 M&A Trends

    Editor Nick Wakeman interviews Kevin DeSanto of the investment bank KippsDeSanto about the highlights of their annual M&A survey and trends driving acquisitions in the federal space. Read More

  • PROJECT 38 PODCAST

    In our latest Project 38 Podcast, editor Nick Wakeman and senior staff writer Ross Wilkers discuss the major news events so far in 2019 and what major trends are on the horizon. Read More

contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.