New Hampshire re-ups ACS for child support processing

Affiliated Computer Services Inc. has won a $5 million contract renewal from New Hampshire to operate the state's child support lockbox project, the company announced Feb. 10.

The contract, which will continue through 2005, has two one-year options. Under the contract, ACS of Dallas will open the lockbox operation, which collects and distributes child support payments, at a new location in Manchester, N.H., giving the state a centralized processing facility with upgraded software and hardware.

Since 1998, ACS has provided the state with child support payment processing services, including data entry functions and intrastate and employer electronic payments.

The Manchester facility is supported by a modernized computer hardware and software system for the state's collection enforcement, thereby handling caseload volume more quickly and efficiently.

ACS processes more than $80 million in child support payments and more than 600,000 transactions annually for New Hampshire. The company operates child support payment processing services in 13 states as well as Los Angeles County.

ACS provides information technology and business process outsourcing to commercial and government clients. The company has about 40,000 employees and annual revenue of more than $3 billion.

About the Author

William Welsh is a freelance writer covering IT and defense technology.

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