DEFENSE INTELLIGENCE AGENCY
CSRA wins $166.9M DIA contract to manage enterprise service ops center
- By Mark Hoover
- Oct 26, 2016
CSRA has won a $166.9 million task order to support the Defense Intelligence Agency’s Enterprise Service Operations Center.
The task order, awarded under the Enhanced Solutions for the Information Technology Enterprise contract, has a one-year base and four and a half option years.
Under the order, CSRA will manage the Center, which consists of self-help portals, remote service desk resolution support and in-field customer engagement support.
The company will also consolidate and standardize remote and in-field customer support at the enterprise level.
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Mark Hoover is a senior staff writer with Washington Technology. You can contact him at firstname.lastname@example.org, or connect with him on Twitter at @mhooverWT.