DEFENSE INTELLIGENCE AGENCY

CSRA wins $166.9M DIA contract to manage enterprise service ops center

CSRA has won a $166.9 million task order to support the Defense Intelligence Agency’s Enterprise Service Operations Center.

The task order, awarded under the Enhanced Solutions for the Information Technology Enterprise contract, has a one-year base and four and a half option years.

Under the order, CSRA will manage the Center, which consists of self-help portals, remote service desk resolution support and in-field customer engagement support.

The company will also consolidate and standardize remote and in-field customer support at the enterprise level.

For more contract awards, see our WT Insider-exclusive Contract Award Database, featuring every award we have covered since January 2013.

About the Author

Mark Hoover is a senior staff writer with Washington Technology. You can contact him at mhoover@washingtontechnology.com, or connect with him on Twitter at @mhooverWT.

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