Salesforce builds its go-to-market plan

Salesforce's Dan Burton discusses marketing its management application to other agencies

In 2008, the Census Bureau selected a customer relationship management application from Salesforce.com to manage the bureau’s partner activities and coordinate them among 12 regional offices and thousands of temporary workers. Dan Burton, senior vice president of global public policy at Salesforce.com, was asked to discuss the company’s plans to market the CRM application to other federal agencies.

WT: Does Salesforce have plans to leverage the cloud computing CRM application it supplied to the Census Bureau to other federal agencies?

Burton: Yes. All Salesforce applications are built on our multitenant platform, so they are easy to customize and share across different organizations.

WT:. How do you plan to market the solution?

Burton: Salesforce has created a government-to-government AppExchange, which allows agencies to post their Salesforce applications in a central repository and share them with other agencies. Once the application has been posted, other government agencies can easily access it, test-drive it, customize it to meet their needs, and deploy it.

WT:. Which agencies would seem best suited to use it?

Burton: The Census application was developed to manage partner relationships across the country, so any government agency that needs to track interactions with partners could benefit from this application.

About the Author

David Hubler is the former print managing editor for GCN and senior editor for Washington Technology. He is freelance writer living in Annandale, Va.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close

Trending

  • POWER TRAINING: How to engage your customers

    Don't miss our Aug. 2 Washington Technology Power Training session on Mastering Stakeholder Engagement, where you'll learned the critical skills you need to more fully connect with your customers and win more business. Read More

  • PROJECT 38 PODCAST

    In our latest Project 38 Podcast, editor Nick Wakeman interviews Tom Romeo, the leader of Maximus Federal about how it has zoomed up the 2019 Top 100. Read More

contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.