Douglas Shorter

Vice President and Program Manager, Patriot Program

Channel Award Leaders

Check out some of the Channel Award winners in this Washington Technology slideshow.

Harris Corp.

Melbourne, Fla.

Customer: National Reconnaissance Office

How the customer benefited: With his colleagues, Shorter helped implement substantial improvements to the way the National Reconnaissance Office Patriot program operates and manages its critical communications and information systems. By closely working with the customer, he devised ways to improve system continuity, improve property management and inventory oversight, and deploy commercial best practices that led to a more stable and reliable information technology infrastructure.

What makes him a leader: As a result of his work with NRO, Shorter helped the company increase its sales while reducing the cost to the company of the services it delivers. Through close monitoring of the services provided under the contract, he increased the company's performance on average from 84 percent to 90 percent for the program's 28 service-level agreements. He also helped reduce the penalties the company incurs when performance slips.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here


  • VIDEO: Explore the 2019 M&A Trends

    Editor Nick Wakeman interviews Kevin DeSanto of the investment bank KippsDeSanto about the highlights of their annual M&A survey and trends driving acquisitions in the federal space. Read More


    In our latest Project 38 Podcast, editor Nick Wakeman and senior staff writer Ross Wilkers discuss the major news events so far in 2019 and what major trends are on the horizon. Read More

contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.