Delaware, Michigan top e-gov list
- By William Welsh
- Jul 26, 2007
Delaware and Michigan emerged as the states with the most advanced e-government portals and applications in Brown University's eighth annual e-government study
released this week. The federal portals USA.gov and the Agriculture Department also received accolades as the most highly rated federal sites.
A team of researchers from the Taubman Center for Public Policy at Brown University examined 1,548 state and federal sites. The researchers analyzed 1,487 state Web sites (an average of 30 per states), as well as 48 federal government legislative and executive sites and 13 federal court sites. The research team conducted its analysis during June and July.
The team evaluated the Web sites for the presence of a wide variety of electronic features, ranging from online publications and databases to privacy and security policies to digital signatures and credit card payments.
In the course of their investigations, the researchers found that citizens are being asked to bear more of the cost of providing online services. Seventeen percent of the sites charge visitors a fee to use online services, which is up 12 percent from last year.
The study ranks the 50 states and various federal agencies on overall e-gov performance. Using measures such as online services, privacy and security measures, disability access and foreign language translation, the team rated the various state sites and compared this year's performance to last year's.
In addition to Delaware and Michigan, other states at the top of the list are Maine, Kentucky, Tennessee, Massachusetts, Maryland, Texas, New Jersey and Utah.
William Welsh is a freelance writer covering IT and defense technology.