Show me the money
Demonstrating a return on investment is the biggest hurdle to selling managed services, according to a CompTIA survey.
49% are unconvinced there will be a return on investment
40% are worried about security
38% do not know what managed services are available
35% are reluctant to buy something that is intangible
31% are concerned IT employees will lose jobs to outsourcing
29% are unaware that managed services exist
12% cite other reasons ? loss of control, cost, fear of change.
Based on a survey that asked 184 people who sell outsourcing services what are the biggest obstacles for potential customers.