Author Archive

Dan Helfrich

Government & Public Services Leader

Dan is a principal with Deloitte Consulting LLP and leads the Government & Public Services practice, which has more than 13,000 professionals helping to solve our nation’s biggest challenges across all levels of government, including all 15 US cabinet-level agencies, 44 states, the District of Columbia, the City of New York, and over 60 of the top 100 universities. Dan advises government leaders in transforming into more efficient and effective organizations across areas of technology modernization and innovation, human capital, strategy and analytics, customer experience, and enterprise operations.

Over his career, Dan has led large customer-centric transformations for state, local, and federal government agencies, including the initial formation of the Transportation Security Administration (TSA). He has led large technology and transformation projects for clients including the Los Angeles Unified School District, the states of Michigan and Ohio, and many civilian, health, and homeland security agencies. In addition, Dan writes and speaks regularly on topics of leadership, innovation and customer experience in government, and the future of the government workforce.

Dan holds a BS in international economics and an MBA from Georgetown University. He remains an active Georgetown alum, including serving as the play-by-play announcer for the Georgetown men’s soccer team (where he served as captain during his time at the school). Dan and his wife live in the Washington metropolitan area and chase their four children around from sporting event to sporting event—always with a smile.

Deloitte's Helfrich: What can business leaders learn from government best practices? I plan to find out.

After more than 20 years working with government clients, Deloitte's public sector leader Dan Helfrich is about to become CEO of Deloitte Consulting LLP. Here he reflects on what he's learned and how it might help the firm's commercial clients.