52 : Datatrac Information Services Inc.
Top 100 Revenue: $97,004,000
Defense revenue:
Civilian revenue:
2002 revenue: $103 million
2002 earnings : Privately held
2001 revenue: $97 million
2001 earnings: Privately held
Number of employees: 1,100
Headquarters: Dallas
Web address: www.datatrac-dc.com
President/CEO: Judy Burleson, CEO; Kathi Yeager, president
Head of gov't business: Same as CEO
Ticker: Privately held
Lines of business: Smart cards, contact center management, integration services and records management
Major customers: Department of Housing and Urban Development, Department of Labor and Department of Veterans Affairs
Major contracts/projects: The Department of Housing and Urban Development Office of Inspector General hired Datatrac Information Services to provide, install and test an automated call distribution system to improve incoming call handling and reporting for the Inspector General toll free hotline. The hotline receives reported allegations of criminal activity, fraud, waste, abuse and mismanagement relating to HUD or its components. The system will provide pre-recorded messages for callers to select prior to reaching a live agent.
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