SEWP Contract Guide

IT's All SEWP: SEWP’s innovative procurement process delivers you the broad spectrum of IT products. With products being added continually you get access to the latest products at the most competitive prices.

For the NASA SEWP team, their vision is clear: “To be the premier customer-focused contract vehicle for Federal Government purchase of IT products.”

For you, SEWP IV is an easy to use GWAC you can use to buy from a selection of more than 1,000,000 IT items such as UNIX, Linux, Windows and Mac based computer systems and servers, along with peripherals, network equipment, storage devices and other IT products and solutions.

According to its website, SEWP IV “consists of 38 competed Prime Contract Holders, including 21 Small Businesses and 9 Veteran-Owned Businesses, 6 of which are SDVOSB (Service Disabled Veteran Owned Small Businesses) and 4 non-competed 8(a) Set-Aside Contractors”.

These Prime Contractors make available to you more than 2,000 suppliers, who are the nation’s leading hardware and software producers and experienced government integrators.

The SEWP IV pre-competed and pre-negotiated contract is available to all federal civilian and defense agencies and their authorized contractors. It offers competitive pricing (generally below GSA Schedule prices), the lowest surcharge (0.6 percent), and has the speediest and easiest ordering process using online Product Search and Advance RFI/RFQ tools.

SEWP online tools help you comply with Fair Opportunity requirements. More than 2,300 federal sites place over 1,500 orders every month. The SEWP scope provides for firm fixed price product based services for planning, installation and implementation.

SEWP IV places no limit on the services needed for planning, installation and implementation of a solution. There is a cap (10 percent of order amount) on how much can be spent on consulting services in support of purchased products.

SEWP is a NASA contract with oversight and control over all contract activities. Since it is a NASA contact it must meet NASA IT procurement needs. And since it is an OMB GWAC it must be adaptable and open to all federal agency needs.

And once an order is placed in the “SEWP BOWL”, within 24 hours it is sent to your chosen supplier for fulfillment.  

SEWP Contacts 

SEWP Customer Service Contacts
    Internet: www.sewp.nasa.gov – 24x7x365
    E-mail: Help@sewp.nasa.gov – get answers within 24 hours
    Call: 301-286-1478 – open Monday-Friday, 7:30 AM-6:00 PM ET
    Fax Orders: 301-286-0317
    E-mail Orders: sewporders@sewp.nasa.gov
    Mail: Mailstop 720.S, NASA GSFC, Greenbelt, MD 20771

Contract Holder requests for help with orders:
    Order help: orderhelp@sewp.nasa.gov
    Non-contract holder requests for help: help@sewp.nasa.gov
    Request for RFQ help: rfq@sewp.nasa.gov
    Contract holder requests for help (non-order): chhelp@sewp.nasa.gov
    Program Manager:
      Joanne Woytek / 301-614-7128; joanne.woytek@nasa.gov
    Deputy PM:
      Patrick Logan / 301-614-7127; patrick.d.logan@nasa.gov

Sources: SEWP website www.sewp.nasa.gov as of July 2008;
SEWP Conference presentations, April, 2008.