Shape, acquire, and support warfighting IT capabilities through responsive, adaptive, and cost-effective enterprise services and business solutions.
We are an innovative, multi-skilled, integrated team, leading the Air Force by shaping enterprise IT investments. We provide strategic business solutions that deliver integrated joint warfighting capabilities through agile and comprehensive lifecycle management.
Accomplish Your Mission with our Acquisition Solutions! Added Value!
Hardware
Laptops
Added Value!
Servers
Federal Employee Purchase Programs
Save Time & Money!
Rugged Devices
Customized Solutions
IT Supplies & Accessories
Desktops
Expert Vendors
Contracting Support
Software
Extended Warranties
Leveraged Buying
IT Services
Customer-Managed Acquisitions
Online Tools
Network-Centric Solutions
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Engineering Support
Customer Care is an operational tool for incorporating and implementing Enterprise Service’s strategic goals and vision – We are an innovative, multi-skilled, integrated team, leading the Air Force by shaping enterprise IT investments. We provide strategic business solutions that deliver integrated joint warfighting capabilities through agile and comprehensive lifecycle management. The heart of Customer Care is a total service model built around extraordinary business relationships with our customers. Please visit the 754th Electronic Systems Group Customer Care Community of Practice (Common Access Card (CAC) required) located at: https://afkm.wpafb.af.mil/ASPs/CoP/OpenCoP.asp?Filter=MC-AQ-00-33 or visit the AFWay website at: https://AFWay.af.mil.
The idea of Strategic Communication is to get the message out. It involves informing and appropriately influencing key audiences by synchronizing and integrating communication efforts to deliver truthful, timely, accurate, and credible information. It is critical for the 754 ELSG/ES to inform customers and vendors of its presence. Ways to increase presence include writing articles, press releases, attending and planning conferences and conducting interviews with key leadership personnel as well as marketing our products and services to current and potential DoD customers.
Customer Care is responsible for managing an effort that is open and responsive. Information about the 754 ELSG should be redily available to internal and external customers, including news organizations. Customer Care gathers, coordinates and releases information requested about 754 ELSG programs, activities and personnel. All information must be released withing the bounds of national security and in accordance with Air Force policy and Privacy Act restrictions.
Leadership
Mr. Eddie Upshaw, Director, Enterprise Services Division
Eddie.Upshaw@us.af.mil
Ms. Debra Foster, Deputy Director, Enterprise Services Division
Debra.Foster@gunter.af.mil
Ms. Cyndi Crews, Director, Business Operations Cynthia.Crews@us.af.mil
Mr. Andrew Allen, Director, Customer Care Andrew.Allen.1@us.af.mil
Customer Outreach
Andrew Allen, Andrew.Allen.1@us.af.mil 334.416.7033
SSgt Bryant Lewis, Bryant.Lewis@us.af.mil 334.416.1147
SrA David Clark, David.Clark@us.af.mil 334-416-3441
Bernadette Hollinger, Bernadette.Hollinger.CTR@gunter.af.mil 334-416-1601
Serina Senegar, Serina.Senegar.1.CTR@us.af.mil 334.416.6912
Warren Sidney, Warren.Sidney.ctr@gunter.af.mil 334-416-6728
Strategic Communicators
Jason Bishop, Jason.Bishop.CTR@gunter.af.mil 334-416-4989
Karen Costura, Karen.Costura.CTR@hanscom.af.mil 781-377-1381
Robyn Estep, Robyn.Estep.CTR@wpafb.af.mil 937-257-2182
Ben Gamble, BGamble@P3SCorp.com 210-496-6934
Air Force Information Technology Conference (AFITC) 2008
Capt. T.J. Emmerling, Anthony.Emmerling@us.af.mil 334-416-2934
Jaylene Vottero, Jaylene.Vottero@us.af.mil 334-416-5342
Small Business
Mr. John Caporal, SAF/Small Business, John.Caporal@pentagon.af.mil
Ms. Sonia Carlton, Air Force Materiel Command Sonia.Carlton@wpafb.af.mil
Mr. Bill Donaldson, Electronic Systems Center Bill.Donaldson@hanscom.af.mil
Ms. Dixie Wightman, 554th Electronic Systems Group Dixie.Wightman@wpafb.af.mil