Special Report: Managed Services

Heading Straight for the Clouds

The Obama Administration is undertaking a fundamental reexamination of investments in technology infrastructure with a new emphasis on Managed Services
With that many matches, it seems everyone has their definition of Managed Services. But most would agree: A Managed Service is one delivered by a third party to a person or organization based on a defined contracted service level agreement (SLA).

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MTIPS: Changing the Landscape

The Managed Trusted Internet Protocol Service (MTIPS) – recently added to the Networx contract to meet OMB M-08-05 – promises changes in the communications and networking Managed Services landscape
GSA developed MTIPS for the Networx program to allow agencies to physically and logically connect to the Internet in full compliance with the OMB’s Trusted Internet Connections (TIC) initiative.

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Only As Good As Your People Are

A major theme of President Obama’s 2010 budget is transforming the federal workforce – those in government tasked with doing the managing part of Managed Services
At first glance, the ideas don’t seem to mesh. On the one hand, government is hiring hundreds of thousands of new government employees over the next four years.

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In Clear Sight

Managed Services need to be a fundamental part of a long-term, value creating strategy
The benefits of a Managed Services solution are clear. Reduce operating expenses. Optimize capital expenses. Get technical expertise. Control workload fluctuations. Get economies of scale. Improve performance and efficiency. Enhance service flexibility. Ease integration complexity.

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By What Standard

Managed Services providers are working hard to take their services to higher level.
Federal managers are pretty uncomfortable when their data resides outside their installation and outside of their firewall.

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