Oct 24 - 26

Washington, D.C, DC

Washington, D.C

This years program focuses on the elements of project management and process improvement that will allow public sector and non-profit organizations to prioritize their implementation, culture management, training methodology and communication channel growth, all with the end goal of building a more effective and responsive government/ customer relationship

Heads of Customer Experience and Service, Contact Center Management and Digital Strategy from Federal, State, Local and Non-Profit

Registration Opens: 08/08/2012 Cost: $1,199

Contact Name: Guy Clayton

ph: 2128852703 email: guy.clayton@iqpc.com

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