Jun 19 - 20

Garden Grove, CA

Holiday Inn (near Disneyland)

This seminar covers: • Classifications of human error; • Quality and safety culture and the quality- and safety-conscious work environment; • Leadership responsibilities; • The total quality and safety function; • The four levels of human error; • The three levels of barriers to human error and to the hazards activated by human error; • The four types of barriers at each barrier level; • The relationship of barriers to the total quality and safety function; • Methods by which to make barriers effective; • Error-inducing conditions; • Behaviors to counteract error-inducing conditions; • Thought processes and behaviors leading to non-conservative decisions; • Thought processes and behaviors leading to conservative decisions; • Techniques to prevent recurrence of error - e.g., coaching; • Metrics; • Defense in depth; • Summary of the principles of human error prevention. 1.5 Continuing Education Units.

In addition to discovery and invention, human error prevention can be the greatest contributor to improved productivity, safety and quality. Persons responsible for improving productivity, safety and quality should consider attending this seminar.

Registration Opens: 03/22/2012 Cost: $895 with government employee and group discounts

Contact Name: Ben Marguglio

ph: 845-265-0123 email: [email protected]

Company Info:

BW (Ben) Marguglio, LLC


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