W Hotel Washington D.C.
Discussions and Presentations will focus on:
• Leveraging actionable customer insight to differentiate the customer experience
• Transforming service delivery through technology that adapts to your business
• Automating business processes across the complete service chain
• Reducing errors and drive productivity through advanced case management
Senior level decision makers
Contact Name: Melinda Mogel
617 866 6239
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Senior Staff Writer Ross Wilkers talks with Hitachi Vantara CTO Gary HIx discusses how many of the changes brought by the COVID-19 pandemic might become permanent fixtures in the market.
In this episode of the Project 38 podcast, Editor Nick Wakeman hosts a roundtable with several reporters to explore some of the most pressing issues in the market.