Another incumbent fights for lost contract

eTouch files protest over NASA award to InfoZen

Another incumbent is in a fight to recover a lost contract.

This time, it’s eTouch Federal, which lodged a protest with the Government Accountability Office over a $40 million contract it lost to InfoZen. The contract was to provide NASA with web services. eTouch is the incumbent for the work.

NASA awarded the contract to InfoZen as part of an effort to move an open source architecture. The company was to help NASA create, maintain and manage websites, including solutions around infrastructure, platform and software-as-a-service for internal and external websites and web applications.

Services include content management and search and collaborative services, such as blobs and wikis. NASA has 140 web applications and sites, internally and externally, used by the public, media, students, researchers, industry partners and government partners.

With the protest, the new work comes to a halt. GAO has an April 8 due date for a decision.

InfoZen’s CTO, Christopher David, told Washington Technology sister publication, that he could not comment on details of the contract or InfoZen’s plans for NASA, due to the bid protest. Meanwhile, eTouch did not respond to requests for comment.

About the Author

Nick Wakeman is the editor-in-chief of Washington Technology. Follow him on Twitter: @nick_wakeman.

Reader Comments

Fri, Jan 25, 2013

This link may be helpful. NASA is overdependent on outsourcing in general.

Sat, Jan 19, 2013

A $40 million outsourced opensource contract. An oxymoron or just moronic? The contract should be canceelled in favor of insourcing. Waste fraud and abuse = what does InfoZen know about opensource anyway? This was a politically motivated decision that should be contested. Go eTouch.

Tue, Jan 8, 2013 dp dc

Contractors must file protests w/o all of the information. Only through the protest can they learn what the govt did or didn't do. I would not oppose the idea of the loser pays the other's costs, but that should include the govt paying when they lose. A better solution for reducing protests is for the govt to do a better job of writing RFPs, SOWs, providing all w/ information, and running the competition.

Mon, Jan 7, 2013 LOVR

LOVE the escrow account idea. And the X strikes rules. GAO, come on try to pretend that you're being a little innovative?

Mon, Jan 7, 2013

Protests have become the norm, rather than the exception and often seem to serve no purpose other than punishing the government agency that chose another contractor. Perhaps protests should require putting enough money into an escrow account to cover the government's expenses (including lost opportunities) during the protest. Win the protest get your money back; lose, the government gets it to cover their expenses. Otherwise, perhaps a 3 strikes and you're out policy: lose 3 protests and you can't bid on any government work for a few years.

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