HP gains $281M renewal for Okla. health care services

New IT services will benefit state's Medicaid program

HP Enterprise Services, a division of Hewlett-Packard Corp., has won a seven-year, $281 million contract extension to continue providing health care IT services for the state of Oklahoma.

The new information technology services will help the Oklahoma Health Care Authority (OHCA) prepare the state for health care reform and make services more accessible to members of SoonerCare, Oklahoma’s Medicaid program, an HP announcement today said.

As Oklahoma’s fiscal agent since 2002, HP will continue providing systems support and business process outsourcing services for its Medicaid Management Information System.

The new agreement adds applications development services to enhance OHCA’s systems. Improvements include a web-based member portal for Oklahomans to apply for and track benefits online as well as an upgrade to OHCA’s provider portal.

HP also will assist the state in its efforts to add new International Classification of Diseases – 10th Revision (ICD-10) medical coding features and adhere to the federal Health Insurance Portability and Accountability Act requirements.

HP’s current services include SoonerCare online enrollment, eligibility determination and claims processing as well as call center and Internet help-desk support for members and providers. HP also recruits and trains the state’s providers on navigating the MMIS process. In addition, HP provides member application processing, eligibility and call center support for the Insure Oklahoma program, Oklahoma’s premium assistance program.

OHCA manages SoonerCare benefits for more than 750,000 Oklahoma residents through 29,000 providers while processing about 40 million claims per year. The state expects as many as 240,000 additional SoonerCare members after health care reform takes effect, the HP annouincement said.

Hewlett-Packard Co., of Palo Alto, Calif., ranks No. 12 on Washington Technology’s 2010 Top 100 list of the largest federal government contractors.

About the Author

David Hubler is the former print managing editor for GCN and senior editor for Washington Technology. He is freelance writer living in Annandale, Va.

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