NARA e-mail service on the fritz

The National Archives and Records Administration is scrambling to keep its e-mail service from breaking down because of faulty network equipment, according to a notice published on the Federal Business Opportunities website.

More than 1,200 NARA employees no longer have regular access to their e-mail, the notice states, and daylong outages have hobbled the Office of General Counsel and other divisions, the notice states. Even the Office of the Archivist has dealt with diminished services.

“This is resulting in lost productivity agencywide and directly impacting the archivist of the United States’ ability to perform critical work functions,” according to the notice.

To fix the problem, NARA needs to replace network equipment manufactured by Hewlett-Packard that connects HP blade servers and the agency’s storage-area network.

NARA officials intended to buy the equipment through a competitive process using the General Services Administration’s multiple-award schedule program. However, one of the parts, an adapter card, is not compliant with the Trade Agreements Act, which requires the government to purchase products manufactured in the United States or another approved country.

NARA officials then requested bids and made a buy on the open market, only to find that the equipment might have been counterfeit, leading them to cancel the contract and return the equipment.

The delay has proven costly, which is why agency officials have decided to award a sole-source deal to HP, worth approximately $121,000.

“NARA’s inability to procure the necessary HP equipment has resulted in an ever-expanding deterioration of e-mail service,” the notice states. “Simply stated, absent the HP replacement parts, the NARA network cannot once again become a fully functioning e-mail system.”

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close

Trending

  • POWER TRAINING: How to engage your customers

    Don't miss our Aug. 2 Washington Technology Power Training session on Mastering Stakeholder Engagement, where you'll learned the critical skills you need to more fully connect with your customers and win more business. Read More

  • PROJECT 38 PODCAST

    In our latest Project 38 Podcast, editor Nick Wakeman interviews Tom Romeo, the leader of Maximus Federal about how it has zoomed up the 2019 Top 100. Read More

contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.