HP wins $123M upgrade to California welfare system

Award will enhance services to more than 2.6 million families in need

Hewlett-Packard Corp. has signed a three-year, $123 million technology services agreement extension with California’s Welfare Client Data Systems (WCDS) consortium to enhance services to the state’s welfare clients and improve productivity.

The extended agreement provides applications development, network and server management services for the consortium’s CalWorks Information Network (CalWIN), an automated health and welfare eligibility determination system developed and managed by HP that serves 18 California counties, according to an HP announcement today.

The largest system of its kind in the United States, CalWIN processes an average of 13 million transactions a day for public assistance programs, including California Work Opportunity and Responsibility to Kids, food stamps, Medi-Cal and adoption assistance.

The solution enables more than 30,000 county workers to quickly and accurately deliver benefits to more than 2.6 million families in need. Within the network, HP produces more than 3.6 million pieces of client correspondence per month, the announcement said.

Under the agreement extension, HP will continue to manage the CalWIN system and the servers on which it resides. That will create a flexible capacity so CalWIN can handle increasing case volume.

Specific plans are targeted at the use of web-based technology and enhanced self-service capabilities that will improve the overall effectiveness of CalWIN, while helping to control costs and improve productivity, the statement said.

HP also will provide enterprise server infrastructure.

HP Agility Alliance partners will provide other tools, technologies and resources in support of CalWIN, including Microsoft for software and operating systems, and Oracle for database, data warehousing and middleware.

Hewlett-Packard Co./EDS, of Palo Alto, Calif., ranks No. 12 on Washington Technology’s 2009 Top 100 list of the largest federal government prime contractors.

About the Author

David Hubler is the former print managing editor for GCN and senior editor for Washington Technology. He is freelance writer living in Annandale, Va.

Reader Comments

Tue, Aug 20, 2013 California

I actually work for the county of Santa Clara and have to say the new Calwin is a major disaster. It is a huge disappoint and I can't believe HP put their name on this garbage system. The new system is extremely slow and we are unable to efficiently assist clients. I wish it would go away. HP is horrible! Or maybe they are just out there to take clients information so they can use their info regarding the new Obama Health care reform and put us to shame with our brand new HP program....

Tue, Nov 27, 2012

People that write about how inefficient the welfare system is, has never sat down in front of a mother and her crying infants to help a distraught woman fill out an application for assistance. I have. The mother was too embarrassed to be there but had no choice. Her husband committed suicide for losing his job, she had no family, and was evicted from her apartment. The money and job locating assistance will not be enough to sustain her and the two babies. So, in terms of inefficiency, it's the lack of intelligence that 'John', below, demonstrates.

Thu, Feb 25, 2010

Saying that California will spend $123 million to make their Welfare system "more efficient" is contradictory. Welfare by its very definition is inefficiency. With that addititude no wonder the State of California is so broke.

Wed, Feb 24, 2010 John California

Should anyone not understand why the State of California is broke they need only relish the apparent fact that the State's welfare system shall become more efficient. 2.6 million indigent families indeed shall now luxuriate in the most efficient handout system in the universe. Washington take notice! You can give it away faster as California shall soon demonstrate and then the entire country can go bust.

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