Massachusetts, Virginia Lead Online DMV Efforts

If you want to pay a traffic ticket online, you'd better live in Massachusetts or you won't be able to do it, according to a new study that examines the depth and breadth of motor vehicle services available online throughout the 50 states.

The ability to pay traffic citations and renew drivers' licenses online remain two largely untapped growth areas of online motor vehicle services, according to a study released May 21 by Accenture's government practice in Reston, Va.

The study, titled "2001 State Motor Vehicle Agencies Internet Utilization," updates a similar study published last year by Accenture. The data cited in the new study was collected in January.

Comparing the first study to the second one shows significant progress is being made to expand the number of motor vehicle services available online.

According to the new study, 39 percent of the states offer only information and downloadable forms (down from 70 percent), 59 percent of the states offer at least one other service (up from 25 percent) and 29 percent of the states offer at least two other services (up from 8 percent).

The most common interactive service available online is vehicle registration, according the study.

While only Massachusetts allows ticket payment online, six states allow citizens to renew their drivers' licenses online, according to the study.

The study singled out Massachusetts and Virginia as leaders in offering motor vehicles services through the Web. Each offers seven out of the eight services covered in the report.

Virginia does not offer online payment of traffic citations, and Massachusetts does not offer online transaction inquiry, according to the study.

About the Author

William Welsh is a freelance writer covering IT and defense technology.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close

Trending

  • Dive into our Contract Award database

    In an exclusive for WT Insider members, we are collecting all of the contract awards we cover into a database that you can sort by contractor, agency, value and other parameters. You can also download it into a spreadsheet. Our databases track awards back to 2013. Read More

  • Navigating the trends and issues of 2016 Nick Wakeman

    In our latest WT Insider Report, we pull together our best advice, insights and reporting on the trends and issues that will shape the market in 2016 and beyond. Read More

contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.