Taking the Reins

Taking the Reins: Ray Coutermarsh

Ray Coutermarsh

Position

President, Local Government Division, National Information Consortium, Overland Park, Kan.


Age

41

First day on the job

Feb. 1


Family

Married


Most recently read book

"The Lexus and the Olive Tree" by Thomas Friedman


Education

Bachelor of science, business administration, marketing, Plymouth State College, Plymouth, N.H.
Master of business administration, decision support systems, New Hampshire College, Manchester, N.H.


Career Background

Before joining NIC, was national partner in charge of KPMG LLP's Public Sector Electronic Commerce Practice. Also served as regional manager for KPMG Peat Marwick's West Coast eCommerce practice and manager of strategic vendor relationships.


Before joining KPMG, was the regional manager for Open Environment Corp., an application development middleware provider focused on multitier application development, deployment and management.


You will be leading the new local government markets division for NIC. What do you see as your first order of business?

"The demand for NIC in local government markets is outstanding. [In our partnership with] Public Technology Inc., we will focus on meeting the demands for assisting our prospective and current customers [to meet] or exceed their goals for using e-government solutions to increase service levels to constituents.


"Additionally, with the help of PTI, we will be convening an advisory council comprised of our current local government customers, and other city and county government officials from throughout the United States to influence solution evolution, governance and policy for the NIC local government division. Our goal is to work closely with local governments to build the unique solutions that meet their needs, rather than limit their selection to pre-packaged, one-size-fits-all solutions being delivered by the new breed of e-government companies attempting to emerge in the market."


What do you bring to the table in helping NIC establish itself in this new market?

"A passion for excellence; a commitment to the success of each of our clients; a desire for governments to succeed at e-enabling their enterprise portal strategies; vision and leadership; strong industry contacts; contacts in government throughout the United States."

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