CONTENTS

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FRONT NEWS
1Contractors seek legal recourse, but can they recoup costs incurred during the federal government shutdown?
1Lotus breaks the cryptography coalition, but the government's determination to stem the worldwide spread of encryption technology has forced several companies to compromise.
1Apple "evangelists" say their dedication will last into the next century -- with or without new machines.
1Apple's scant share of the federal market may be linked to its inability to understand the government contracting business and its frequent personnel changes.
1Microsoft launches a Washington-based on-line publishing venture in the first of what is expected to be a network of regional news bureaus.

OPINION
4The true definition of business process re-engineering.

HYPERTEXT
6Our somewhat irreverent look at technology at large, plus follow-ups on predictions and stories.

INSIDE WASHINGTON
8Telecommunications reform bill may be delayed by Sen. Bob Dole.
8On-line industry attempts to avoid a privacy law.
9Industry welcomes flat-tax plans, but the devil is in the details.

TECH BUSINESS
10Reinvention critic disagrees with analysts' prediction that dollars will continue to flow into re-engineering programs.
10INTELSAT goes back to business basics to survive against competitors.
12INTEGRATION FOCUS: Organizations battle cost-cutting measures to keep critical networking links running.
16Robert Kahn contemplates the future of his Internet creation.
17Veteran journalist offers tips that can help companies use the press to their advantage.
18TELECOM WATCH
18CHANNEL NEWS
18CONTRACTS
20INFOTECH and THE LAW: Government contractors can recover from the federal government shutdown.
21Sales compensation is all too often overlooked as a key factor in market success.

NEW MARKETS
22Chinese government prompts copyright, intellectual property and free trade questions.
22Odyssey offers phone service to underdeveloped countries and mobile phones to remote U.S. areas.
24COVER STORY: Wiring communities has become a focus for community activists, but is it worth the effort?
29INTERNET 201: Microsoft enters the Web publishing market.

IN THE NETPLEX
30Russian incubator program is threatened by U.S. foreign aid cuts.
30Coherent Communications is perfecting how phone users communicate.
32DR. ACRONYM
34CALENDAR
34WHO'S ON FIRST
35INTERNET CITY
39READER SERVICES

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Cover: Phil Cheung
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