Brief: Social services enforcement

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The Louisiana Social Services Department wants to create a customer service unit, which will be part of support enforcement services in the Office of FamilySupport. The state might use a phased-in approach for a vendor to develop an interactive voice response and Web-based system. The system will most likely be tested in regional offices before deployment statewide.

The Louisiana Social Services Department wants to create a customer service unit, which will be part of support enforcement services in the Office of Family
Support. The state might use a phased-in approach for a vendor to develop an interactive voice response and Web-based system. The system will most likely be tested in regional offices before deployment statewide.

These opportunities are compiled by Federal Sources Inc., a market research firm in McLean, Va. (www.fedsources.com)

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