Opportunity Knocking

Credit card processing<@VM>Texas ERP project<@VM>Call center outsourcing<@VM>D.C. telecom plan<@VM>Philly CRM project

The Georgia Office of Treasury and Fiscal Service needs a system for electronic acceptance and payment processing of credit cards, debit cards and e-checks. The procurement, being put out by the Georgia Technology Authority, is part of the state's ePortal initiative to create a one-stop shop for purchasing from all Georgia government agencies. A request for information was released Feb. 26. Responses are due April 3.The Texas Natural Resource Conservation Commission issued an RFI March 15 for an enterprise resource planning solution to integrate business processes and share information across the agency. Elements include purchasing, inventory and general ledger. Responses are due April 1.The Wisconsin Department of Electronic Government's Bureau of Network Services is looking for a single, enterprisewide platform to replace multiple call centers across the state. The state wants to outsource the call centers, including functionality, maintenance and help desk, to a single vendor. The solicitation is expected in the second quarter of 2002.The Washington, D.C., Office of the Chief Technology Officer is looking for telecommunications services for the city. The contract is expected to be worth $90 million over 10 years. An RFP is expected in May.The Philadelphia Office of Information Services needs a contractor to plan, configure, implement and integrate a customer information work management system. The RFP is expected in June. The city will replace the current systems with an integrated, enterprisewide solution using customer relationship management software that all city departments can use.

These opportunities are compiled by Input, an IT research and marketing firm in Chantilly, Va. (www.inputgov.com)

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