UK Struggles to Meet E-Gov Goals

UK Struggles to Meet E-Gov Goals

The United Kingdom won't meet its goal of delivering all government services to citizens and businesses electronically by 2005, according to a recent report by Forrester Research Inc. of Cambridge, Mass.

The Forrester study included 14 government departments and 45 contractors. Eighty-seven percent of interviewees said the U.K. government would fail in its electronic government mission.

The study found many government departments have clear visions of e-government but lack understanding of how to implement it effectively. Because of this, they are jeopardizing a potential saving of £3.7 billion ($5.4 billion) in the delivery of government services between 2001 and 2005, said Caroline Sceats, a Forrester analyst in London.

Government departments must move away from a go-it-alone strategy, Sceats said. They must increase their efforts to work together, sharing information and eliminating duplication by building e-government systems together.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here


contracts DB

Washington Technology Daily

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.