Study Highlights SOA Herd Mentality

A recent study from Gartner Inc. suggests that in some cases SOA adopters might be service-enabling chiefly for the sake of service-enabling.

A recent study from market watcher Gartner Inc. suggests that in some cases SOA adopters might be service-enabling chiefly for the sake of service-enabling.

In approximately 40 percent of cases, Gartner said, adopters don't make any attempt to quantify the results of their SOA implementations. One reason for this, according to the firm, is that shops are pursuing SOA strategies without first identifying the business benefits of doing so. This also explains why a number of shops aren't moving to SOA; fully half of non-SOA users say that they can't make a business case for adopting SOA.

"Many companies come to SOA with excessive expectations, such as immediately achieving quicker project cycles, but users often are not aware of the efforts, resources and time needed to achieve these benefits," said Massimo Pezzini, research vice president and fellow at Gartner, in a statement. "Consequently, some SOA projects are perceived to have failed when, in fact, there are simply no well-established metrics to evaluate success. Therefore, sometimes the benefits are there, but people keep arguing how much better things are, and whether any improvement is really linked to SOA."

Gartner suggests that SOA adopters start small, identifying specific business benefits and focusing, as part of an iterative effort, on achieving them.

Once a shop focuses on and starts to realize a specific benefit, it can cross it off its list and move on to another item -- or (perhaps as a consequence of changing business conditions) decide to add new benefits.

The key, Gartner said, is to avoid reflexive thinking: If implementing SOA for the sake of implementing SOA isn't a viable strategy, neither for that matter is a knee-jerk dismissal of the benefits of SOA as ambiguous or unattainable.

"Under the pressure of technology vendors and with a generally too-optimistic view of the possible benefits, organizations tend to over-spend on technology but under-spend from an organizational and governance viewpoint, so they come to the conclusion that SOA is expensive and doesn't deliver," said Paolo Malinverno, research vice president at Gartner, in a statement.

In all cases, Gartner said, shops must identify metrics that enable them to quantify the benefits of service-enablement. "Organizations must measure and communicate the success of SOA projects continuously in terms of the positive business outcomes achieved or the negative business outcomes avoided," Pezzini said. "If no one knows what SOA is good for, it will be seen as just another fashion wave, and the SOA project will be at risk."

Among other measurable SOA-derived benefits, Pezzini and Malinverno cited improved efficiency, particularly with respect to business processes execution. "Isolating the business logic from the functional application work enables a clearer view of what a process is, and the rules to which it adheres," the Gartner statement said. "This can be measured by lower process administrative costs, higher visibility on existing/running business processes and reduced number of manual, paper-based steps; better service-level effectiveness; quicker implementation of process iterative or of variants of the same process for different contexts."

Other measurable benefits include quicker time to market and shorter (overall) project cycles, chiefly stemming from SOA's focus on modularity and reuseability. Ditto for an overall reduction in the total cost of application development and maintenance, Gartner said: "A successful and well-governed SOA project brings these costs down, with considerably less organizational disruption. This cost is already measured in every IT department, straight out of IT budget data. Another measure is the reduced number of staff doing application development and maintenance, or the higher productivity of existing staff, such as application development or maintenance."

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.