CSC will toil at Labor's call center

BPA covers most services for department

Computer Sciences Corp. has won a blanket purchase agreement to operate the Labor Department's call center under a five-year award that has a ceiling value of $75 million.

Under the terms of the agreement, CSC will manage and operate the contact center, providing nationwide toll-free information services to DOL customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries and other related inquiries, a CSC statement said today.

CSC also will maintain all the necessary services, qualified personnel, material, equipment, hardware, software and facilities for the contact center.

This latest agreement continues a 10-year relationship between CSC and the Labor Department, according to Aaron Fuller, president of CSC’s North American Public Sector Enforcement, Security and Intelligence Group.

CSC, of Falls Church, Va., ranks No. 10 on Washington Technology’s 2010 Top 100 list of the largest federal government contractors.

About the Author

David Hubler is the former print managing editor for GCN and senior editor for Washington Technology. He is freelance writer living in Annandale, Va.

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