Close this Advertisement




Share

BAE provides call center support to pension agency

Contractor continues 15-year relationship with PBGC

  • By David Hubler
  • Oct 05, 2010

BAE Systems Inc. will support the Pension Benefit Guaranty Corporation with call center assistance under a five-year contract valued at $10.8 million.

The PBGC Premium Operations call center responds to hundreds of inquiries from Fortune 500 companies and small firms about their annual pension plan filings and insurance premium payments, a BAE statement made today explained.

During peak season, the company helps hundreds of companies navigate the electronic filing system and answer questions about their premiums.

The agency oversees more than 29,000 defined benefit pension plans, which cover 44 million employees and retirees.

Duuring the past four years, BAE has supported the PBGC’s conversion to an electronic filing system that thousands of companies use to ensure that their pension funding requirements are being met.

The company has provided the PBGC with analysts and accounting professionals for 15 years, during which time, the federal agency's customer service rating has risen to one of the highest in government, the statement said.

The PBGC is a federal corporation created by the Employee Retirement Income Security Act of 1974.

BAE Systems, of Rockville, Md., ranks No. 15 on Washington Technology’s 2010 Top 100 list of the largest federal government contractors.

About the Author

David Hubler is the former print managing editor for GCN and senior editor for Washington Technology. He is freelance writer living in Annandale, Va.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above
SEARCH

Trending

Webcasts

  • How Do You Support the Project Lifecycle?

    How do best-in-class project-based companies create and actively mature successful organizations? They find the right mix of people, processes and tools that enable them to effectively manage the project lifecycle. REGISTER for this webinar to hear how properly managing the cycle of capture, bid, accounting, execution, IPM and analysis will allow you to better manage your programs to stay on scope, schedule and budget. Learn More!

  • Surviving Lowest Price Technically Acceptable IT Projects: Maximize your Returns and Customer Satisfaction Ratings

    Register for this FREE exclusive roundtable webcast to hear from Nick Wakeman, Editor of Washington Technology, Shamun Mahmud, Cloud Security Architect, DLT Solutions and Paul McCloskey, Federal Alliances Leader, SolarWinds, and they discuss the different approaches on how you can deliver low cost, technically excellent, better value solutions to meet the fiscal and technology needs of today’s government, while still maximizing your returns on your LPTA IT projects. Learn More!