Patrick White
Vice President of Strategic Marketing for General Dynamics Itronix

In the services area we offer the full gamut of consultative and system support, integration and analysis to make sure that the right systems are being deployed in their environments, and once they’re deployed they’re installed correctly and maintained. Of course, break fix and technical support are key parts of that, and we offer those services under our GDAssure brand.

In terms of products, one of the things we are providing in partnership with Cisco Systems, Inc. is a mobile unified communications system, which is basically an on-demand mobile communications hub that can be deployed easily and rapidly in the field. It leverages our GD8000 fully rugged notebook combined with Cisco’s call manager hardware and software.

One of the things we’ve done with our MR-1 small form-factor device is create a flexible architecture that allows for various types of input and output modules to be added to the MR-1 through what we call a slice architecture. Today we offer a PC card slice that supports legacy I/O like PCMCIA cards and a serial connection, as well as a Communication slice that offers USB, ethernet and serial inputs. We are also developing custom slices that allow for multiple USB, RJ45 and Ethernet ports based on specific customer needs.