Bids and proposals

The Illinois Department of Human Servicesmight want a contractor to provide an electroniccase managementsystem for itsBureau of Child Careand Development. A request for proposalsis expected in late 2008.A new electronic case management systemwould improve the bureau's ability tocarry out its mission of providing low-incomeworking families with resources and informationon quality, affordable child care.The Kentucky Administrative Services Officemight want contractors to provide statewideinformation technology support services.A request for proposals is expected inmid-2008.Kentucky established statewide ITstaffing contracts in2003 under the headingsystem design anddevelopment. The existing agreements areset to expire Oct. 1.Henrico County, Va., might want a contractorto provide a customerrelationshipmanagement system.A request for proposals is expected inmid-2008.Although the CRM system might eventuallysupport all 36 departments in thecounty, an initial deployment might involveonly three to five departments.The contractor would provide a 311call center, Web portal and managementsystems.