Douglas Shorter

Vice President and Program Manager, Patriot Program

Channel Award Leaders

Check out some of the Channel Award winners in this Washington Technology slideshow.

Harris Corp.

Melbourne, Fla.


Customer: National Reconnaissance Office

How the customer benefited: With his colleagues, Shorter helped implement substantial improvements to the way the National Reconnaissance Office Patriot program operates and manages its critical communications and information systems. By closely working with the customer, he devised ways to improve system continuity, improve property management and inventory oversight, and deploy commercial best practices that led to a more stable and reliable information technology infrastructure.

What makes him a leader: As a result of his work with NRO, Shorter helped the company increase its sales while reducing the cost to the company of the services it delivers. Through close monitoring of the services provided under the contract, he increased the company's performance on average from 84 percent to 90 percent for the program's 28 service-level agreements. He also helped reduce the penalties the company incurs when performance slips.

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

What is your e-mail address?

My e-mail address is:

Do you have a password?

Forgot your password? Click here
close
SEARCH
 Top 100 Slideshow
contracts DB

Trending

  • Dive into our Contract Award database

    In an exclusive for WT Insider members, we are collecting all of the contract awards we cover into a database that you can sort by contractor, agency, value and other parameters. You can also download it into a spreadsheet. Read More

  • Is SBA MIA on contractor fraud? Nick Wakeman

    Editor Nick Wakeman explores the puzzle of why SBA has been so silent on the latest contractor fraud scandal when it has been so quick to act in other cases. Read More

Webcasts